Customer service agent

Customer service that never sleeps.

Answers customer questions day and night, and passes the hard ones to your team.

Learns your answers

We feed the agent your FAQ, your terms and a batch of real questions from your inbox.

From, one-off

€1.000

Maintenance from €99 a month.

Excl. VAT.

Agent online

Email, chat and WhatsApp in one inbox.

Answers itself, in your tone

Second half once it works

You only pay the second half once it works on your own examples.

Hand over

Tricky? To a colleague, with a summary.

Not quite what you need?

A fixed quote within 48 hours.

Tell us what takes your time

Shall we see if this fits?

A free 30-minute intake.

What you get

What is in place at handover

The customer service agent answers the questions that keep coming back, including at night and at weekends. When a conversation gets difficult, it passes it to a colleague with the context attached.

  • Starts on the channel where most questions arrive
  • Answers based on your own FAQ and policies
  • Handover to a colleague, with a summary
  • Connects to your helpdesk or mailbox, such as Zendesk or Gmail
  • An overview of the questions asked most often

One agent with one integration costs €1,000. If several agents need to handle a whole process together, that costs €2,500 to €4,000. Prices exclude VAT. Language model usage is paid separately to the provider.

Shall we see if this fits?

Book a free 30-minute intake. You show us how it works today, we tell you honestly what an agent can do about it.

Virelio, AI agent agency in Amsterdam · +31 6 87838713